Commercial Risk Management

Approach

Baldwin Connelly has developed business processes unique to a firm of our size. By providing service benefits to you that are usually associated with much larger and often less responsive firms, Baldwin Connelly is able to offer middle market clients a level of risk management solutions increasingly difficult to obtain. Click on the service points below to look more closely at our service offerings.

Risk Financing Products and Services

Our team of trusted advisors consists of experienced risk management and insurance professionals who are knowledgeable of current market conditions, industry specific product solutions and experienced in all facets of risk transfer techniques. Our trusted advisors are committed to helping you achieve optimal performance from your risk management and insurance programs through the application of best in class strategies and products.

• Risk Mapping – We begin each complex client engagement by “risk mapping” your specific risk exposures. It includes a risk assessment of your operations, loss history, current insurance policies, and risk financing structure. You receive a written report outlining our findings and recommendations. The report will assist you in designing a strategy to effectively manage your total cost of risk.
  
  
• Program Design and Negotiation – Our experienced advisors are able to provide expert advice on available coverage limits, retentions, and policy language. We will design a program help you achieve your risk management objectives and negotiate on your behalf for the best available rates.
  
  
• Program Implementation and Administration – From binding coverage, to producing Certificates of Insurance, to generating new endorsements – we are there to help you administer your risk management program. We also understand that successful businesses are dynamic. They innovate, they grow, and they are constantly striving to better serve the current and future needs of their customers. Our trusted advisors will work in partnership with your management team to proactively manage your risks as your business changes and evolves.

Custom Risk Services

Our Custom Risk Services team is comprised of seasoned risk management professionals from a variety of educational and experiential disciplines; professionals who have consistently executed solid risk management strategies and delivered bottom line results for their respective employers day after day, week after week, year after year. Our seasoned consultants combined with our holistic approach, state of the art technology, and best in class risk management solutions can provide your business with the expertise and tools to help navigate a path to successfully manage your total cost of risk. Our Custom Risk Service offering includes:

• Risk Management Analytical and Technology Solutions - Your organization’s ability to analyze risk management data is a crucial component in managing your total cost of risk. However, the data often comes from multiple sources and formats. Compiling, sorting, organizing, and analyzing risk management data into meaningful reports can be challenging and labor intensive. Baldwin Connelly’s analytical and technology services leverages our state of the art, risk management information systems with our extensive experience in providing risk management solutions. Services include: corporate risk management intranets, data interfaces, claims data analysis, loss trending, benchmarking, experience modification rate calculations, and actuarial services.
  
  
• Property Protection Plus - Numerous risk exposures can cause property losses, some of which may be catastrophic. Common perils are fire, flood, and windstorm. Each is capable of severely impacting or devastating business operations, revenue and shareholder value. To assist clients with large or complex property risks, Baldwin Connelly has created “Property Protection Plus”. Property Protection Plus services include:
  
  
  • Statistical modeling that allows you to understand your relative risk due to a variety of hazards, potential loss scenarios and the ability to select the most efficient risk financing structure
    
    
  • Site analysis by a specially trained professional engineer who will compare your exposure to the most current property insurance industry standards and make recommendations to improve your risk profile
    
    
• Casualty Program Risk Control Services - In today’s competitive business environment, improving operating efficiency and profitability is paramount. Yet just one accidental loss can divert thousands of dollars of profit from your company’s bottom line. Our risk control consultants are available to target your business’ unique risk issues and deliver risk control solutions to mitigate losses from variety of casualty risks such as fire, theft, general liability claims, workplace injuries and motor vehicle accidents.
  
  
• Workers’ Compensation Center of Excellence - We take great pride in our understanding of workers’ compensation issues and the result has been the creation of the Baldwin Connelly Workers’ Compensation Center of Excellence. We assist you with the evaluation of the accuracy of your current modification rate, accident prevention programs, safety leadership and accountability programs, OSHA compliance, and professional oversight of any claims you may incur.

Claims Management Services:

• Pre-Claim Management - Our pre-claim management program guides you step-by-step to insure a prompt and efficient response when a claim event occurs.
  
  
• Claims Audit Services - Working with outside claim service providers and your organization’s internal claims management personnel we can assist your organization in:
  
  
  • identifying claims with the most significant liability to your organization
    
    
  • determining if actions taken by your insurance company are appropriate and leading to a cost effective resolution
    
    
  • recommending an overall strategy using specific claim tactics to bring each claim to a cost effective resolution
    
    
• Claims Management Oversight - A claim management professional can be assigned to your organization to support your internal claim management resources. This specialist will assist your organization in establishing a comprehensive internal claims management practices. In addition, your claims professional will administer and manage all aspects of the claims management program and coordinate with other risk management and insurance services.

Stewardship

Our Commitment to You - We will always place your interests ahead of ours. We will provide you with our most creative thinking, our best effort, and unwavering honesty. We will be available to you whenever you need us and we will work tirelessly on your behalf.

Service Expectations:

• You can expect us to understand the risk management needs of your industry
  
  
• You can expect us to invest in understanding the specific risk exposures and risk management needs of your company
  
  
• You can expect us to describe the compensation we receive for providing services to you in clear, simple terms
  
  
• You can expect us to conduct ourselves in a manner consistent with the tenants of behavior we have established for our firm
  
  
• You can visit, call, write, or e-mail any of the firm’s partners at any time to register concerns or suggest improvements.

We are consistently striving to improve our clients’ experiences and welcome feedback.

Risk Management Action Plan (RMAP) - At the beginning of each engagement and at each annual renewal we will provide you with a RMAP that is based on your needs and is unique to your business. In the service plan we will identify specific activities we will undertake on your behalf and a schedule of when we will accomplish each item. Key activities will be centered on helping you most effectively manage your total cost of risk. The RMAP allows you to clearly understand our service promise to you and measure our actions against our promises.